# How to add tracking info to PayPal & Stripe

### Why Add Tracking Information?

* **Builds Trust**: Customers feel secure knowing their order is on the way.
* **Reduces Disputes**: Helps resolve disputes, and chargebacks with proof of shipment.
* **Enhances Communication**: Keeps customers informed about their order status.

### When to Add Tracking Information

* **After Shipment**: Once the order is shipped and you have the tracking number.

### How to Manually Add Tracking Information

1. **Log in to PayPal**: Go to [PayPal.com](https://www.paypal.com).
2. **Access Activity**: Click on “Activity” to find your transactions.
3. **Select Transaction**: Click on the transaction you want to update.
4. **Add Tracking**: Click “Add Tracking,” enter the tracking number, and select the carrier.
5. **Save Changes**: Click “Save” to update the transaction.

### Automate with Synctrack

To auto-sync the tracking numbers in real-time, you can consider using [**Synctrack**](https://apps.shopify.com/synctrack?utm_campaign=crs\&utm_source=fbpixel\&utm_medium=topdocs).  Synctrack keeps your business transparent, saves time & avoids PayPal disputes. It can help you access funds in **1 to 3 days** instead of the usual **21 days**. 

[Learn more about this app](https://apps.shopify.com/synctrack?utm_campaign=crs\&utm_source=fbpixel\&utm_medium=topdocs)

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